Townsville - Flinders Street

On a recent trip up north, we decided to check out yet another Hog's Breath Cafe, this time Flinders Street, Townsville.
But what to choose?
I don't know why there is even more than one page to the menu - like the "matrix" website, the password is here is STEAK and you just can't go wrong with a Hog's Breath, slow cooked (18 hours) delicious medium rare cut of Grain Fed Prime Beef...
During the course of the day however, the service was not quite up to our expectations starting with James (our very polite waiter) completely forgetting our drinks order. Then when selecting what we wanted we were told that even though the menu does not specify this - you cannot order mash or baked potato at lunch, the only option here is hog's tail fries. Finally after a rather long wait of over 35 minutes (and there was just 6 people in the restaurant all of whom had been served their meals either prior to or just after we ordered) we were served our lunches. Unfortunately after the first bite we realised that our chips were cold.
A little bit frustrated we called over the manager and explained (politely as possible of course) that we had been waiting quite some time and that we were not happy to have cold chewy chips (we thought we'd best leave it unsaid about the forgotten drinks since James was great and grabbed them straight away after a reminder)! The manager Sandy explained that James was the new "trainee" and apologised humbly for a extended time delay that resulted in cold fries. This was remedied quickly with a fresh new plate of steaming hot "hog tails" straight out of the fryer :) I have to say here though, that we did not feel that it was James' fault that the chips were cold being that he wasn't working in the kitchen at all!
All in all Mark gives this Hog's Breath a 3.5 out of 5. Zane being a bit more fussy gives a 3 out of 5.
Mark -n- Zane
1 Comments:
At January 17, 2007 6:19 pm,
scrapwitch said…
POOR JAMES..HE IS BEING USED AS A SCAPE GOAT....
COLD CHIP..NO WAY..GET THE MANAGER(THE ONE WHO PASSES THE BUCK)
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